Curriculum Vitae


Miguel E. Castillo Torres


Job Experience

  • Cisco TAC Engineer (May 2018 – Currently)
    • Cisco Collaboration Devices: Apps-UCIS
    • Cisco Collaboration Devices: Voice Multi-services
  • Cisco TAC Incubator Program (December 2017 – May 2018)
    • Cisco Collaboration Devices
  • Technical Support at CFE (June 2017 – December 2017)
    • Social Service (Internship)


    • IPN – UPIITA (August 2012 – December 2017)
      BsC. Telematics Engineering
      Programming languages: C/C++, MatLab, Python, SQL, Image processing
      Telecommunications and electronic devices

    • Riga Technical University (Fall 2015)

Computer Science Faculty

    • IPN – CECyT 9 (2009-2012)
      Digital Systems Technician
      Basic Electronics and networking


      • Spanish
        • Mother Tongue
      • English
        • TOEFL ITP 557 points
      • Russian, Latvian and Italian
        • Basic


    • Communication:
      Excellent creative skills and scientific writing
    • Organization and management:
      Focused, versatile, reliable, flexible, positive, emotionally stable, able to adapt effectively to difficult situations and emergencies.
      I understand and appreciate the importance of a good job.
    • Informatics:
      Excellent command of the Microsoft ™ Office Suite
    • Other skills:
      A flexible person who thrives in an environment of rapid work, based on past experiences.
      critical thinker with research skills proven through the work experience in conflict resolution and academic research tasks.
      Observation of physical phenomena, human behaviour, or changing situations.
      Guidance, counselling, or hear.

Aditional Information:

      • Statement of Accomplishment:
        University of Tokyo, online course: From the big bang to the dark energy
      • Honour code certificate:
        The University of Queensland, online course: The science of everyday thinking
      • A classification system of digital documents using information obtained from their flow diagrams (Sistema clasificador de documentos digitales mediante información obtenida de sus diagramas de flujo ) Bachelor’s Final Project / Thesis.
      • Certificate of Completion
        2018 TAC Soft skills boot camp
      • Cisco CICD Certification



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